Privacy Policy
Effective date: June 29, 2026
Pack-It Movers
8910 Pagewood Ln, Houston, TX 77063
Phone: 713-779-6857
Email: aj@packitmovers.com
Pack-It Movers ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (packitmovers.com) or providing your information to us, you agree to this Policy.
1. Information We Collect
When you interact with our website, forms, advertisements, or communications, we may collect:
- Name
- Phone number
- Email address
- Move date
- Move size
- Origin address
- Destination address
- Any information voluntarily submitted
We may also collect technical information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Referral source
- Website usage information
2. How We Use Information
We use collected information to:
- Provide moving estimates
- Schedule services
- Respond to inquiries
- Send appointment reminders
- Send service updates
- Improve our website
- Improve customer experience
- Send promotional offers when separately authorized
3. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Pack-It Movers.
Messages may include:
- Estimate follow-ups
- Appointment reminders
- Scheduling updates
- Customer service communications
- Promotional offers (only if separately opted into marketing)
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- Consent is not a condition of purchase.
We do not sell, rent, or share your SMS consent or phone number with third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent are never shared with any third parties.
4. Information Sharing
We never sell your personal information.
Information may be shared only with trusted providers that help us operate:
- CRM platforms
- Scheduling software
- Payment processors
- Communication providers
These providers may only use information necessary to perform their services. We may also disclose information if required by law. As stated above, your SMS consent and mobile information are never shared with third parties for their marketing purposes.
5. Cookies & Tracking Technologies
Our website uses cookies, analytics tools, pixels, and similar technologies to improve website functionality, measure website performance, personalize user experiences, and support our marketing efforts.
These technologies may collect:
- Browser type
- Device information
- IP address
- Operating system
- Pages visited
- Referral sources
- Time spent on our website
You may disable cookies within your browser settings, although some website functionality may be affected.
6. Data Retention
Information is retained only as long as necessary for:
- Customer service
- Legal compliance
- Business operations
You may request deletion of your information by contacting us at aj@packitmovers.com.
7. Your Rights
You may:
- Reply STOP to opt out of SMS
- Reply HELP for SMS assistance
- Unsubscribe from marketing emails
- Request access to your information
- Request deletion of your information
8. Security
We use reasonable administrative, physical, and technical safeguards to protect your information. However, no internet transmission can be guaranteed to be completely secure.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Changes to this Privacy Policy
This Privacy Policy may be updated periodically. Changes become effective immediately upon posting.
11. Contact Information
Pack-It Movers
8910 Pagewood Ln, Houston, TX 77063
Phone: 713-779-6857
Email: aj@packitmovers.com